Terms & Conditions of Sale
- Introduction
These ‘Terms and Conditions of Sale’ govern the sale of watermakers manufactured by Urania S.n.c.
By agreeing to purchase our products, the Purchaser agrees to be bound by these terms.
- Definitions
– Seller: Urania S.n.c (hereinafter referred to on the website and in other sources such as manuals, documentation, technical data sheets, etc.) also identified as ‘Urania’ or by the trade names ‘Urania Marine’ or ‘Urania Marine Watermakers’)
– Buyer: any natural person or legal entity that purchases watermakers or other products from the Seller.
– Products: nautical/land watermakers offered for sale by Urania and/or any other products (e.g. optional parts, spare parts, consumables, filters, osmotic membranes, etc.).
- Acceptance of the Order
The Buyer’s order shall be deemed accepted by Urania only after written confirmation of the order. Urania reserves the right to refuse orders at its own discretion.
- Prices
The prices of watermakers are indicated on the contract proposal sent at the time of ordering. Urania reserves the right to change prices at any time. Such changes shall not affect orders that have already been confirmed.
- Payment methods:
The order will be processed upon receipt of a 50% deposit payment by bank transfer, at the same time as the sales contract is signed.
The remaining 50% balance must be paid by bank transfer at the time of shipment.
- Return and shipping
The terms of return are EXW (ex-works from our warehouse in Pieve Emanuele – Milan).
A separate quote can be provided for shipping to the destination specified by the Purchaser via express courier with insured shipping.
The system is shipped carefully packed on a standard pallet.
Delivery times are approximate and not guaranteed. These may vary depending on the availability of materials in stock and will be communicated at the time of ordering. Normally, delivery can take place between 5 and 10 working days from receipt of the signed contract and the order deposit transfer.
- Installation and testing
The watermaker system is supplied disassembled into its main components, which must be installed and connected as specified in the installation manual.
Installation is not included in this sales contract.
The Purchaser is informed and aware that the system requires specific installation.
It is the Purchaser’s responsibility to entrust the work to expert technicians who will carry out the installation in a workmanlike manner, following the instructions provided and the relevant warnings.
It is the Buyer’s responsibility to entrust the work to expert technicians who will carry out the installation in a workmanlike manner, following the instructions provided and the relevant warnings.
It is the Buyer’s responsibility to request the final installation and testing report from the technician.
The Purchaser declares that they have carefully verified the possibility of installing the watermaker system on board the boat, with the assistance of a competent technician and in accordance with the installation requirements specified below.
Notes and requirements for:
- UM-HD and UM-HDW series watermakers
The watermaker requires a sea inlet, a sea outlet, a 230V power generator of adequate power and space on board according to the approximate dimensions specified in the technical information sheet.
- UM-ES series watermakers
The watermaker requires a sea inlet, a sea outlet, a 230V power generator of adequate power and space on board according to the approximate dimensions specified in the technical information sheet. The pre-filter unit and high-pressure pump must be installed below the waterline.
- UM-inverterES series watermakers
The watermaker requires a sea inlet, a sea drain, a 12V/24V power source of adequate power (batteries and related charging systems) and space on board according to the approximate dimensions specified in the technical information sheet. The pre-filter unit and high-pressure pump must be installed below the waterline.
- SolarMaax series watermakers
The watermaker requires a sea inlet, a sea drain, a 12V/24V power source of adequate power (batteries and related charging systems) and space on board according to the approximate dimensions specified in the technical information sheet. The pre-filter unit and suction pumps must be installed below the waterline.
- UM-HDT series LAND water desalinators
For land-based installations, the specifications are communicated in the contract once the site and the type of terrestrial installation required (seawater, brackish water, well, etc.) have been assessed.
- Absence of the right of withdrawal
The sales contract stipulates that the system is manufactured ad hoc and subjected to accurate testing.
Since this is a custom-made system containing parts (such as the reverse osmosis membrane and filters) that cannot be restored to their original condition once installed, the Purchaser is informed that this sales contract is not covered by the right of withdrawal (which would in any case only apply if the Purchaser is a physical person). The Purchaser therefore declares that they are aware of this and acknowledge that this purchase is not covered by the right of withdrawal.
- Warranty
The warranty is valid for 24 months from the date of delivery of the system. For the warranty to be valid, a copy of the final installation and testing report, duly completed and signed by the installer, must be returned to the seller.
The warranty covers manufacturing defects and related replacement parts; the warranty does not cover shipping costs, labour and parts subject to wear and tear such as filters and membranes. The warranty does not cover situations resulting from normal wear and tear due to time and use of the system.
- Discharge of liability
The Purchaser releases the seller from liability for damage to persons and property resulting from incorrect installation, failure to test or incorrect use of the watermaker, and from faults or defects not detected at the time of installation and testing.
The Purchaser releases the Seller from liability for delays in the delivery of the system or spare parts due to transport delays, technical or administrative problems, or other unforeseen circumstances of various kinds, provided that the Seller undertakes to do its best to meet the agreed deadlines.
- Changes to the Terms
Urania reserves the right to change these Terms and Conditions at any time. The changes will be posted on the website and will be effective from the moment of publication.
- Applicable Law
It is the Buyer’s responsibility to ascertain and comply with the legislation in force relating to the place of installation and the methods and purposes of use of the desalination plant. The Buyer therefore releases the Seller from any liability arising from any failure to comply with such legislation.
- Country of jurisdiction in the event of disputes or legal controversies
The Purchaser is informed and declares to accept that, in the event of disputes or legal controversies, the country of jurisdiction is Italy and, specifically, the Court of Milan.
- Official Language
The official language of this contract, installation, use and maintenance manuals, certifications and any other documentation is Italian. Any versions in other languages provided are not officially valid and, in the event of errors or misunderstandings, the official Italian language shall prevail.